For tenants
Payment FAQs
1. Paying rent #
How do I pay my rent? #
Every month you get an invoice by email. Click the green Pay Now button in it to see the payment options available on your device (desktop/laptop, iPhone/iPad, or Android).
When and where will I get my invoice? #
Every month, before rent is due on the 1st, at the email address we have on file. It comes from accounting@rdjkventures.com — please make sure it doesn't land in your spam or junk folder.
Can I pay by bank transfer (ACH)? #
Yes. ACH is free — there is no charge to you, the tenant — and runs automatically on the due date (AutoPay only).
Can I pay by credit card? #
Yes. All major credit cards are accepted, with a convenience charge to the tenant. AutoPay is also available.
Can I use Google Pay, Apple Pay or PayPal? #
Yes. Google Pay and Apple Pay work, as do other payment methods linked to a credit card (PayPal, Cash App Card, Venmo Card, etc.).
Can I pay with Venmo, Cash App or Zelle? #
Not as a transfer — Venmo, Cash App, and Zelle transfers are not currently supported. A Venmo Card or Cash App Card works like any other card (see Google Pay, Apple Pay or PayPal).
Is AutoPay available? #
Yes. ACH always runs on AutoPay, on the due date, and credit cards can use AutoPay too. To change your ACH, email accounting@rdjkventures.com or manager@rdjkventures.com.
Who do I contact about billing? #
Billing and payments: accounting@rdjkventures.com. Everything else: manager@rdjkventures.com.
2. Move-in money #
Before move-in, we require first month’s rent, final month’s rent, and a security deposit.
The final month’s rent prepays the last month you live here—not your second month or a previous month. It is separate from your security deposit. When you move out, your final month’s rent is already paid.
Alternatives for the final month’s prepayment:
- Waived if you or your cosigner has a credit score of 740 or higher.
- Split into three equal payments, added to your regular rent in months 2, 3, and 4.
First month’s rent and the security deposit are still due before move-in.
3. Late fees #
Rent is due on the 1st. If any of this month’s rent is still unpaid at 11:59 p.m. on the 5th, we add a late fee of 8% of the unpaid amount.
For example, if $1,000 of this month’s rent is unpaid at 11:59 p.m. on the 5th, the late fee is $80.
The easiest way to never pay one is AutoPay, which pays on the due date.
4. Past-due balances and payment plans #
If you have an outstanding balance on the 15th of the month, you must have a written payment plan approved by us in place. Without an approved plan, we will issue a pay-or-quit notice.
A pay-or-quit notice is not an eviction notice, but it is the step that comes before one.
To ask for a payment plan, email accounting@rdjkventures.com before the 15th.
5. Balances after you move out #
Any unpaid balance remaining after your tenancy ends will be sent to collections.